AI-enabled social support chatbot usage: flowing ambivalence and liminalities
Authors
- Nathalie Veg-Sala (ORCID: https://orcid.org/0000-0002-8539-7830)
- Hajer Kéfi (ORCID: https://orcid.org/0000-0001-7080-079X)
- Insaf Khelladi (ORCID: https://orcid.org/0000-0003-3614-3217)
- Zied Mani (ORCID: https://orcid.org/0000-0002-1126-1666)
Institutions
- Université Paris Nanterre (FR)
- Pôle Léonard de Vinci (FR)
Publication Details
- Journal
- Journal of Decision System
- Published
- 2024-12-24
- DOI
- https://doi.org/10.1080/12460125.2024.2443226
- Citations
- 2
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.69