THE IMPACT OF TECHNOLOGY ON LOGISTICS SERVICES IN SAUDI ARABIA

This research strives to explore the impact of technological advancements which have transformed logistics services in Saudi Arabia in line with Vision 2030 goals. It examines key technologies viz. Big Data, Internet of Things (IoT), Blockchain, autonomous vehicles and drones etc. which have enhanced operational efficiency, reduced costs and improved service quality, thereby significant operational improvements to the logistics companies in Saudi Arabia. Case studies have been taken from local companies which demonstrate successful implementation of these technologies. Given the inherent challenges like regulatory requirements, infrastructure developments etc., the research also highlights the potential of autonomous vehicles and drones to further revolutionize transportation and last-mile delivery services. Overall, this study concludes that technological integration is critical for driving efficiency, competitiveness, and sustainability in the logistics sector, aligning with Saudi Arabia's broader economic transformation goals.