Librarians’ awareness towards the use of artificial intelligence technologies for Sustainable library services

This paper investigated Librarians’ Awareness towards the Use of Artificial Intelligence Technologies for Sustainable Library Services. Four research objectives and one null hypothesis were formulated to guide the study. The study adopted a descriptive survey research design. The targeted population of the study are Librarians in Nigeria. Questionnaires were sent online via Google form to the association WhatsApp platforms in order to get responses from the members. The process brought in a total of 203 responses which was used to analyse the data. Mean and standard deviation were used to answer the research questions while t test was used to test the hypotheses at 0.05 level of significant. The finding shows that there is high extent of the level of librarians’ awareness in the use of AI technologies in library services. The study also highlighted the various challenges of using AI in library operations, ranging from the fact that AI do not have human feelings/physical contact and frequent use of AI can make them irrelevant in the library thereby losing their job. Finally, the hypothesis stated that there is a significant difference between the mean score of the awareness of librarians towards the use of artificial intelligence technologies on library services. Since the p-value is less than the significance level, the null hypothesis is rejected. Based on the findings, the researchers recommends among others that there is need for librarians to attend trainings, workshops and conferences related to the adoption of artificial intelligence in order to prepare them for future tasks.

Authors

Publication Details

Journal
Business Information Review
Published
2024-12-22
DOI
https://doi.org/10.1177/02663821241310042
Citations
3
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
1.04
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article

Librarians’ awareness towards the use of artificial intelligence technologies for Sustainable library services

Emmanuel Okwu, Ebisemen Patience Lulu-Pokubo
3 citations
Business Information Review
AI in Service Interactions
1.04
article

Librarians’ awareness towards the use of artificial intelligence technologies for Sustainable library services

Emmanuel Okwu, Ebisemen Patience Lulu-Pokubo
article en
3 citations

Abstract

This paper investigated Librarians’ Awareness towards the Use of Artificial Intelligence Technologies for Sustainable Library Services. Four research objectives and one null hypothesis were formulated to guide the study. The study adopted a descriptive survey research design. The targeted population of the study are Librarians in Nigeria. Questionnaires were sent online via Google form to the association WhatsApp platforms in order to get responses from the members. The process brought in a total of 203 responses which was used to analyse the data. Mean and standard deviation were used to answer the research questions while t test was used to test the hypotheses at 0.05 level of significant. The finding shows that there is high extent of the level of librarians’ awareness in the use of AI technologies in library services. The study also highlighted the various challenges of using AI in library operations, ranging from the fact that AI do not have human feelings/physical contact and frequent use of AI can make them irrelevant in the library thereby losing their job. Finally, the hypothesis stated that there is a significant difference between the mean score of the awareness of librarians towards the use of artificial intelligence technologies on library services. Since the p-value is less than the significance level, the null hypothesis is rejected. Based on the findings, the researchers recommends among others that there is need for librarians to attend trainings, workshops and conferences related to the adoption of artificial intelligence in order to prepare them for future tasks.

Business Information ReviewVol. 42(1)
Quality Education
Openalex Percentile: Top 18%
AI in Service Interactions
1.04
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