Improving the Resilience of Freight Forwarding Companies Using Supply Chain Finance

The industrial revolution 4.0 makes business and economic transactions not only limited to the domestic sphere, but involves interactions between countries. A business entity capable of supporting the smooth process of international transactions is required. Freight forwarding as one of the businesses engaged in logistics has an important role in facilitating the movement of goods and services from one point to another that crosses the borders of a country. The challenge faced by freight forwarding is fluctuations in foreign exchange rates involving suppliers and consumers from various countries so that they are vulnerable to fluctuations in currency exchange rates. The purpose of this paper is to understand the financial business processes of freight forwarding companies by managing financial risks and dealing with currency exchange rate fluctuations. In addition, to explore information on how to minimize the negative impact of exchange rate fluctuations on the company's financial condition. The research methodology is descriptive by conducting surveys and interviews with freight forwarding companies and the logistics industry. Data triangulation analysis with relevant agencies in order to obtain more valid information about industry operations in the face of currency exchange rate fluctuations. Freight forwarding companies can minimize losses from exchange rate fluctuations by implementing hedging systems and supply chain finance on an ongoing basis.