Managing organisational change in the process of digital health care for patients with circulatory diseases based on digital technologies

In conditions of dynamically changing internal and external environment, an effective tool that guarantees sustainable functioning of medical organizations is a change management system. The resource for its effective implementation are digital and information technologies that provide coordinated interaction of all involved employees, timely monitoring and control of measures to improve the activities of a medical organization providing high-tech care to patients with circulatory diseases. The aim of the study is to characterize the practice of using digital technologies in change management in a scientific medical organization. Materials and methods. The base of the study – FGBNU “Research Institute of Complex Problems of Cardiovascular Diseases” – organizations where scientific and clinical directions of international level in the field of medical biotechnology, epidemiology of cardiovascular diseases are implemented. General scientific methods of analysis and synthesis, logical, systemic and historical analysis were used. Results. The study shows the role of digital technologies in the system of change management of medical scientific organization providing high-tech medical care of cardiological profile. The functional and organizational unity of the quality management system, the unified digital contour of the Institute and the analyzed direction of modern management is proved. The contribution of information technologies in change management on the basis of D. Kotter’s model is shown. Conclusions. Thus, digital technologies create conditions for effective change management, increasing the commitment of personnel to them, as well as continuous monitoring and control of improvements. In case the organization is certified according to ISO 9001:2015 standard, the information resources of the unified digital contour of the institution are organically built into each stage of the analyzed management technology. Scope of application of the results. The results of the presented research can be used in the practice of management of health care institutions and medical science in the process of implementation of organizational changes.