The Reality of Online Learning in the Post Covid-19 Era: A Case Study of English Language Teaching in a Private Tutoring School

The Covid-19 pandemic brought about a significant shift in the education landscape, necessitating the transition from traditional classroom instruction to online learning. Prior studies (e.g., Kraut et al., 1998; Lie et al., 2020; Tanjung & Utomo, 2021) focused either on students' or teachers' attitudes toward this change. In contrast, this research explores the attitudes of both students and teachers, while also considering the perspectives of parents who play a vital role in the education system. Through examining the attitudes of ten students, ten teachers, and ten parents, this study aims to uncover the advantages and disadvantages of online learning during the Covid-19 period. Data collection involved employing a questionnaire adapted from Sangkasuth and Trimek (2021), complemented by conducting semi-structured interviews to attain a comprehensive understanding of participant viewpoints. Thematic analysis was employed to aptly categorize and quantify the collected data. The study identified four key areas of concern with online learning: adaptability, opportunity, integration, and interaction. Overall, most participants expressed positive attitudes toward online learning. Students particularly appreciated English listening and speaking classes, citing enhanced communication and better classroom management as key benefits. Teachers, increasingly familiar with the new learning platform, recognized that the inclusion of authentic and cross-cultural materials significantly boosted student engagement. Parents, observing their children's academic progress, highlighted the importance of actively monitoring their child's development and fostering an optimal learning environment.