Mapping the literature on financial satisfaction: a systematic literature review and bibliometric analysis

Purpose The research on financial satisfaction has risen substantially in recent years due to its importance in personal financial planning and individuals’ subjective well-being. Hence, this study aims to map the existing literature on financial satisfaction to present the current state of knowledge and identify substantial gaps. Design/methodology/approach The present review uses 109 articles published between 1985 and March 2024 and retrieved from the Scopus database. The study deploys a systematic literature review (SLR), bibliometric analysis and content analysis to attain the objectives. Through bibliometric analysis, the present study highlights the most influential authors, journals, countries and affiliations, augmenting the literature on financial satisfaction. Moreover, the study presents the detailed antecedents and consequences of financial satisfaction through content analysis. Findings The study outlines that most studies in the financial satisfaction area revolve around its antecedents and consequences. The review details multiple antecedents affecting financial satisfaction, such as socioeconomic, psychological, social, personality, religious, financial literacy, financial behavior and technological factors. The prominent consequences of financial satisfaction include subjective well-being, life satisfaction, happiness, emotional and financial well-being, relationship quality, work engagement and sustainable growth. Originality/value The present research is an inaugural SLR that comprehensively maps the existing intellectual structure on financial satisfaction. In addition, it offers future research directions for further developments on the subject.

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Publication Details

Journal
Qualitative Research in Financial Markets
Published
2024-12-20
DOI
https://doi.org/10.1108/qrfm-05-2024-0124
Citations
5
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
3.37
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article

Mapping the literature on financial satisfaction: a systematic literature review and bibliometric analysis

Rajesh Kumar, Prerna Ahuja, Jinesh Jain, Vishal Sharma
5 citations
Qualitative Research in Financial Markets
Customer Service Quality and Loyalty
3.37
article

Mapping the literature on financial satisfaction: a systematic literature review and bibliometric analysis

Rajesh Kumar, Prerna Ahuja, Jinesh Jain, Vishal Sharma
article en
5 citations

Abstract

Purpose The research on financial satisfaction has risen substantially in recent years due to its importance in personal financial planning and individuals’ subjective well-being. Hence, this study aims to map the existing literature on financial satisfaction to present the current state of knowledge and identify substantial gaps. Design/methodology/approach The present review uses 109 articles published between 1985 and March 2024 and retrieved from the Scopus database. The study deploys a systematic literature review (SLR), bibliometric analysis and content analysis to attain the objectives. Through bibliometric analysis, the present study highlights the most influential authors, journals, countries and affiliations, augmenting the literature on financial satisfaction. Moreover, the study presents the detailed antecedents and consequences of financial satisfaction through content analysis. Findings The study outlines that most studies in the financial satisfaction area revolve around its antecedents and consequences. The review details multiple antecedents affecting financial satisfaction, such as socioeconomic, psychological, social, personality, religious, financial literacy, financial behavior and technological factors. The prominent consequences of financial satisfaction include subjective well-being, life satisfaction, happiness, emotional and financial well-being, relationship quality, work engagement and sustainable growth. Originality/value The present research is an inaugural SLR that comprehensively maps the existing intellectual structure on financial satisfaction. In addition, it offers future research directions for further developments on the subject.

Qualitative Research in Financial MarketsVol. 18(1)
Aurobindo Pharma (India) (IN), Sri Aurobindo Institute of Technology (IN), Himachal Pradesh University (IN)
Openalex Percentile: Top 7%
Customer Service Quality and Loyalty
3.37
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