Practical aspects of the organizational and methodological service at the regional ophthalmological center.

Relevance. Modern approaches to healthcare management, dynamic changes in medical technologies and regulatory support, and digitalization of the industry require increasing the effectiveness of organizational and methodological work in medical organizations. The organizational and methodological service must ensure prompt and high-quality processing of incoming information, analysis of medical and other issues, and participate in internal quality control and safety of medical activities. The issues of improving the structure, functionality, personnel and information support of organizational and methodological work as an important component of the healthcare management system are considered relevant. Purpose of the study: to study the activities of the organizational and methodological service of the regional center of the Republic of Tatarstan – the state autonomous healthcare institution «Republican Clinical Ophthalmological Hospital of the Ministry of Health of the Republic of Tatarstan named after Professor E. V. Adamyuk» with the development of proposals for improving organizational and methodological activities. Materials and methods. The analysis of the normative legal regulation of organizational and methodological work in healthcare institutions of the Russian Federation is carried out. A model of organizational and methodological service in the regional ophthalmological center of the 3rd level is presented with an analysis of the main activities and suggestions for improving the efficiency of the service. Results. Organizational and methodological work in the regional specialized medical center is formed taking into account the requirements of the legislation on personnel, material and methodological support. An important role is assigned to issues of interaction with medical organizations of the republic providing medical care in the field of «ophthalmology» to the adult population, as well as external bodies and institutions. The functional components are analytical, information and statistical, expert directions, work with citizens’ appeals and preventive work, organizational and methodological activities. When conducting a SWOT analysis of the organizational and methodological service of the clinic, the state of human and information resources was noted among the main factors. Conclusions. The organizational and methodological service currently operates in a multi-functional and multitasking environment. In order to improve the efficiency of management in healthcare, there is a need to improve the legislative framework, approve unified methodological approaches taking into account the profile of medical care, further digitalization, improve the equipment of the organizational and methodological service, exchange experience in implementing best practices from the subjects of the Russian Federation.