The Role of Operational Excellence in Enhancing Mental Health Service Delivery

Aim: To examine the role of operational excellence in enhancing mental health service delivery. Problem Statement: Mental health has become a global subject of discussion not only because of societal welfare and economic development but also for public health. Mental health ailments are now on the rampage around the globe. Mental health ailments are now on the rampage around the globe. Significance of Study: It is imperative to quickly address this rising issue of metal health disorders as this may propagate into harming societies, individuals and global economy. Methodology: In the preparation of this literature review manuscript, consultations were made to different journals and literatures indexed relevant educational publishers. The selection of the relevant materials was based on their discussion and contribution to how mental health service delivery could be effectively enhanced. Discussion: The common causes and characteristics of mental health, neurological and substance use conditions have been identified to include shared determinants, shared neural pathways; categories and continuums; comorbidity and codependency and stigma discrimination. The influence of care setting and psychiatric diagnosis in mental healthcare was discussed. The respective pathways via which wellness recovery action plans can be achieved were stated summarily as home with support, specialist step down recovery/rehabilitation beds and specialist residential/nursing care. Frameworks to support operational excellence in mental health service delivery and essential system partnerships needed to attain the goal are discussed. The adoption of red and green days; acute inpatient mental health care for adults and older adults; discharge to assess; mental health recovery model; and wellness recovery action plan are the recommended tools in this regard. The discharge pathways as well as adequate planning and scheduling are considered as effective operational tools in this regard. In conclusion, Conclusion: The implementation of operational excellence roles in enhancing mental health service delivery is highly essential. It is thus recommended that all the frameworks stated in the manuscript to support operational excellence in mental health service delivery should be implemented to achieve the set objectives.