Perancangan Website KKN Universitas Lampung Dengan Pendekatan User-Centered Design

Information and Communication Technology (ICT) has been widely implemented in education, serving not only as a learning medium but also as a tool for sharing information and assisting in decision-making. This is evident in the BP KKN (Community Service Program) at the University of Lampung (Unila), which utilizes a website as a medium for disseminating information. The KKN Unila website currently focuses on providing information related to KKN activities, including general information, activities, students, and other relevant details. Effective information delivery through a website requires not only clear presentation but also a well-designed user interface (UI) to enhance user experience (UX), ensuring ease of access and comprehension. UX encompasses more than just visual aspects, extending to user feelings, thoughts, sensations, and actions during system interactions. A well-designed UX aims to create interactive, user-friendly systems that are practical and convenient for users. Achieving a high-quality UX requires a human-centered system design approach. User-Centered Design (UCD) is one such method, involving users in the development process. This study focuses on redesigning the KKN Unila website using the UCD approach. User experience evaluation in this research employs the User Experience Questionnaire (UEQ), targeting improvements in key UX aspects, including Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty.