The Mediator Role of Employee Resilience in The Effect of Abusive Supervision on Organizational Silence

The negative effects of abusive supervision on organizations and employees have been studied for many years. This research differs from previous studies as it is the first to examine the role of employee resilience in the impact of abusive supervision on organizational silence. Therefore, the aim of the research is to determine the mediating role of employee resilience in the effect of abusive supervision on organizational silence. The research data was collected through a survey, one of the quantitative research methods. An online survey was administered to participants, which included the Abusive Supervision Scale, the Organizational Silence Scale, and the Employee Resilience Scale. In the study, abusive supervision was considered the independent variable, organizational silence as the dependent variable, and employee resilience as the mediator variable. The sample of the study consisted of 429 employees aged 18 and older, selected through a convenience sampling method. The research data was analyzed using SPSS through factor analysis, reliability analysis, correlation analysis, and mediation analysis. The statistical analyses revealed that employee resilience plays a mediating role in the effect of abusive supervision on organizational silence. Additionally, it was found that employee resilience has a significant mediating role in the effect of abusive supervision on prosocial silence and acquiescent silence. However, no significant mediating role was found for defensive silence. According to the findings, abusive supervision has a significantly negative impact on employee resilience. It was also found that abusive supervision has a negative effect on organizational silence. Employee resilience was found to have a negative effect on organizational silence. In conclusion, the research shows that abusive supervision harms both employee resilience and the organization. Another significant finding is that abusive supervision increases defensive silence, rendering employee resilience ineffective. These results are important for better understanding the effects of abusive supervision on employees and the organization.