Exploring Student Perceptions of Online Learning Amidst The COVID-19 Pandemic: A Qualitative Investigation

This study explores university students' perceptions of online learning during the COVID-19 pandemic in the Indian context, focusing on their experiences, challenges, and perceived benefits. Employing a qualitative research design, semi-structured interviews were conducted with 42 undergraduate students from Delhi University. Thematic analysis was used to identify key themes such as technological challenges, student engagement, and the effectiveness of online learning. The findings reveal that while students appreciated the flexibility and reduced costs associated with online learning, significant challenges related to internet connectivity, platform usability, and student motivation were prevalent. Additionally, students expressed concerns about the clarity of assessment criteria and the lack of feedback on assignments. Despite these challenges, many students recognized the advantages of online learning, including its flexibility and access to digital resources. The study highlights the need for improved digital infrastructure, more engaging pedagogical strategies, and clearer assessment frameworks to enhance online learning experiences. The findings contribute to the existing body of literature by filling a gap in understanding the unique challenges and opportunities faced by Indian students, offering valuable insights for policymakers and educators to develop more inclusive and effective online learning environments.