Optimizing E-Commerce with Multi-Objective Recommendations Using Ensemble Learning

In the dynamic landscape of online shopping, pre-dicting user behaviors such as clicks, cart additions, and orders is crucial for optimizing sales strategies. Traditional recommendation systems often focus on a single objective, limiting their effectiveness in a multifaceted e-commerce environment. This article proposes a multi-objective recommendation system that leverages previous events in user sessions to forecast these key metrics, addressing challenges such as imbalanced positive and negative samples, varying session lengths, and the need for effective sampling techniques. Our approach integrates LightGBM, XgBoost, and Recbole GRU4Rec through ensemble learning, combining the strengths of these models to enhance prediction performance. Extensive evaluations demonstrate that our model outperforms existing methods, offering significant improvements in accuracy and robustness. This work provides a comprehensive solution for online retailers to better predict user behaviors and optimize their sales strategies, ultimately enhancing customer satisfaction and business outcomes.

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Publication Details

Published
2024-09-20
DOI
https://doi.org/10.1109/iccs62594.2024.10795824
Citations
19
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
8.34
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article

Optimizing E-Commerce with Multi-Objective Recommendations Using Ensemble Learning

Jiaxin Lu
19 citations
Customer churn and segmentation
8.34
article

Optimizing E-Commerce with Multi-Objective Recommendations Using Ensemble Learning

Jiaxin Lu
article en
19 citations

Abstract

In the dynamic landscape of online shopping, pre-dicting user behaviors such as clicks, cart additions, and orders is crucial for optimizing sales strategies. Traditional recommendation systems often focus on a single objective, limiting their effectiveness in a multifaceted e-commerce environment. This article proposes a multi-objective recommendation system that leverages previous events in user sessions to forecast these key metrics, addressing challenges such as imbalanced positive and negative samples, varying session lengths, and the need for effective sampling techniques. Our approach integrates LightGBM, XgBoost, and Recbole GRU4Rec through ensemble learning, combining the strengths of these models to enhance prediction performance. Extensive evaluations demonstrate that our model outperforms existing methods, offering significant improvements in accuracy and robustness. This work provides a comprehensive solution for online retailers to better predict user behaviors and optimize their sales strategies, ultimately enhancing customer satisfaction and business outcomes.

Trine University (US), Phoenix (United States) (US)
Openalex Percentile: Top 2%
Customer churn and segmentation
8.34
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