Development and Pilot Application of Intelligent Analyzer for Residential Electricity Consumption Situation Analysis

With the continuous improvement of residents' living standards, the types of household appliances and electricity consumption continue to grow and the demand for household electricity consumption continues to rise. Users perceive a significant increase in electricity bills and even question the abnormal electricity prices of power supply companies which may lead to complaints or public opinion. Based on this, Jiangsu Company in line with the service tenet of “People's Power Industry for the People”, sorted out the demands of 95598 customers and combined with on-site surveys, actively analyzed the power consumption composition of customers' household appliances and independently developed the “Residential Electricity Intelligent Analyzer” operating tooling, forming an “integrated calibration, diagnosis and diagnosis” customer service plan that integrates multiple service processes such as verification, calibration and diagnosis, deeply refined the service granularity and greatly improved the level of on-site quality service.