Estimating Critical Customer Outages Resulting from Extreme Hurricanes

US power outage data has been collected by organizations such as Oak Ridge National Laboratory (ORNL) through Environment for Analysis Geo-Located Energy Infrastructure (EAGLE-I: freely available) and poweroutage.us (commercial data: available to purchase). However, these sources do not provide information specific to outages of critical customers. Critical customers include entities, facilities, and individuals whose continuous access to electricity is essential for public safety, emergency response, disaster recovery, the well-being of vulnerable populations, public safety and order, and public utilities such as natural gas, communications, water and sanitation. Identification and geolocation of critical customers is crucial for understanding and addressing the effects of power outages on essential services and ensuring that necessary measures are taken to maintain their operations during power disruptions. This work is a first step towards estimating the occurrences of critical customer outages and developing a critical customer power outage data repository. This work estimates outage incidents of critical customers through spatiotemporal mapping of power outage data, weather data, building data, and critical infrastructure network data. Our results show that critical customer effects vary across different counties. We provide appropriate mathematical explanations and simplifications to define and systematize the proposed approach.