The impact of workplace violence on healthcare workers during and after the COVID-19 outbreak

The COVID-19 pandemic has intensified workplace violence (WPV) against healthcare workers, exposing them to unprecedented levels of aggression. Incidents of verbal abuse, threats, and physical assaults have increased, especially in high-stress environments such as emergency departments and intensive care units, exacerbating psychological challenges for healthcare staff. This commentary explores the profound impact of WPV on healthcare workers' mental health and job satisfaction. Dehumanization - treating healthcare workers as resources rather than individuals - is a key factor that fuels aggression and undermines empathy within healthcare settings. WPV not only affects the personal well-being of healthcare professionals but also compromises patient care quality and the efficiency of healthcare systems. Effective strategies are urgently needed to address WPV, such as comprehensive training in de-escalation techniques, organizational policies, and enhanced safety protocols. An integrated approach that combines psychological support, policy reform, and preventive measures is essential to ensure a safer and more resilient healthcare environment for the future.

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Publication Details

Journal
Public Health in Practice
Published
2024-12-19
DOI
https://doi.org/10.1016/j.puhip.2024.100572
Citations
4
Primary Topic
Workplace Violence and Bullying
Type
article
Field-Weighted Citation Impact
4.53
Controls
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The impact of workplace violence on healthcare workers during and after the COVID-19 outbreak

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article

The impact of workplace violence on healthcare workers during and after the COVID-19 outbreak

Ivan Formica, Gianluca Pandolfo, Antonio De Carlo, Maria Rosaria Anna Muscatello, Maria Catena Silvestri, Giovanna Spatari, Carmela Mento, Giorgio Falgares, Antonio Bruno, Chiara La Barbiera
article en
4 citations

Abstract

The COVID-19 pandemic has intensified workplace violence (WPV) against healthcare workers, exposing them to unprecedented levels of aggression. Incidents of verbal abuse, threats, and physical assaults have increased, especially in high-stress environments such as emergency departments and intensive care units, exacerbating psychological challenges for healthcare staff. This commentary explores the profound impact of WPV on healthcare workers' mental health and job satisfaction. Dehumanization - treating healthcare workers as resources rather than individuals - is a key factor that fuels aggression and undermines empathy within healthcare settings. WPV not only affects the personal well-being of healthcare professionals but also compromises patient care quality and the efficiency of healthcare systems. Effective strategies are urgently needed to address WPV, such as comprehensive training in de-escalation techniques, organizational policies, and enhanced safety protocols. An integrated approach that combines psychological support, policy reform, and preventive measures is essential to ensure a safer and more resilient healthcare environment for the future.

Public Health in PracticeVol. 9
University of Messina (IT), Magna Graecia University (IT), University of Palermo (IT)
Gender equality
Openalex Percentile: Top 5%
Workplace Violence and Bullying
4.53
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