Connecting consultants with primary healthcare doctors in remote areas, mountains, and islands through available technology

Telehealth has emerged as a pivotal tool in bridging the gap between consultants and primary healthcare physicians, particularly in remote, mountainous, and island regions. This paper discusses the innovative NARAKOM project, which leverages available technology to facilitate this connection. The project aims to enhance healthcare service delivery, ensure general practitioners' continuous education, and improve patient outcomes in underserved areas. The project provides the confidentiality and effectiveness of medical consultations by employing mobile phones, phone calls, and the WhatsApp social networking program. Initial implementation in the Jazan region has shown promising results, and the project is poised for expansion across Saudi Arabia.