How human–AI feedback loops alter human perceptual, emotional and social judgements

Artificial intelligence (AI) technologies are rapidly advancing, enhancing human capabilities across various fields spanning from finance to medicine. Despite their numerous advantages, AI systems can exhibit biased judgements in domains ranging from perception to emotion. Here, in a series of experiments (n = 1,401 participants), we reveal a feedback loop where human-AI interactions alter processes underlying human perceptual, emotional and social judgements, subsequently amplifying biases in humans. This amplification is significantly greater than that observed in interactions between humans, due to both the tendency of AI systems to amplify biases and the way humans perceive AI systems. Participants are often unaware of the extent of the AI's influence, rendering them more susceptible to it. These findings uncover a mechanism wherein AI systems amplify biases, which are further internalized by humans, triggering a snowball effect where small errors in judgement escalate into much larger ones.

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Publication Details

Journal
Nature Human Behaviour
Published
2024-12-18
DOI
https://doi.org/10.1038/s41562-024-02077-2
Citations
137
Primary Topic
Psychology of Moral and Emotional Judgment
Type
article
Field-Weighted Citation Impact
46.95

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article

How human–AI feedback loops alter human perceptual, emotional and social judgements

Moshe Glickman, Tali Sharot
137 citations
Nature Human Behaviour
Psychology of Moral and Emotional Judgment
46.95
article

How human–AI feedback loops alter human perceptual, emotional and social judgements

Moshe Glickman, Tali Sharot
article en
137 citations

Abstract

Artificial intelligence (AI) technologies are rapidly advancing, enhancing human capabilities across various fields spanning from finance to medicine. Despite their numerous advantages, AI systems can exhibit biased judgements in domains ranging from perception to emotion. Here, in a series of experiments (n = 1,401 participants), we reveal a feedback loop where human-AI interactions alter processes underlying human perceptual, emotional and social judgements, subsequently amplifying biases in humans. This amplification is significantly greater than that observed in interactions between humans, due to both the tendency of AI systems to amplify biases and the way humans perceive AI systems. Participants are often unaware of the extent of the AI's influence, rendering them more susceptible to it. These findings uncover a mechanism wherein AI systems amplify biases, which are further internalized by humans, triggering a snowball effect where small errors in judgement escalate into much larger ones.

Nature Human BehaviourVol. 9(2)
Institute of Cognitive and Brain Sciences (US), Prostate Cancer Research (GB), UCL Biomedical Research Centre (GB), The London College (GB), Max Planck Institute for Biology of Ageing (DE), University College London (GB)
Wellcome, Wellcome Trust
Openalex Percentile: Top 0%
Psychology of Moral and Emotional Judgment
46.95
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