Building resilience in LNG marine terminal operations: a comprehensive socio-technical risk analysis utilizing the resilience assessment grid (RAG) method

Abstract In the face of rising global energy demand, LNG terminals play an essential role in the energy supply chain. However, the complexity of terminal operations, combined with the risk of catastrophic events, necessitates a robust resilience framework. This paper presents a comprehensive socio-technical resilience analysis that uses the Resilience Assessment Grid (RAG) methodology to measure resilience in LNG terminal operations. We examine the complex interplay of human elements, organizational culture, and technological systems in the terminal environment. Our approach uses the RAG methodology to identify vulnerabilities, assess the potential impact of disruptions, and assess the effectiveness of current safety and risk management practices. The results of this study show that the implementation of the safety concept at the LNG Marine Terminal is quite optimal, as indicated by the compliance figures for each resilience aspect, which exceed three as a benchmark. The highest score in the entire system is found in the ability to respond aspect, namely 4.38, which shows that the organization, in implementing this concept, still focuses on preventing and controlling accidents. This condition differs from the ability to monitor aspect, which has the lowest value, 3.97. However, this item cannot be called an inhibiting factor because its value exceeds the expected standard. In response, there is still room for improvement from existing achievements in the future.