Influence of training on productivity. A study in micro service companies

Nowadays, micro-enterprises face constant challenges to maintain their efficiency and competitiveness, where a large part of this responsibility falls mainly on the performance and efficiency of the workers. Given this situation, it is important that the productivity of the employees is continuously stimulated, with training being one of the options. Therefore, the aim of this research was to determine the influence of training on the productivity of workers in service micro-enterprises. To this end, a diagnosis was made on the perception of the variables training and productivity, analyzing the results obtained through inferential statistics. The results showed that the attitude to receive training and the knowledge acquired significantly influence the productivity of workers. It is concluded that micro-enterprises must provide continuous training to their workers in order to provide them with more tools to stimulate their productivity and work performance, as well as their personal and professional development.