“Do good and talk about it”: informal representation and migrant-led civil society organizations’ mediation between low-wage labor migrants and state institutions in the GCC countries

Low-wage labor migrants experience major human and working rights abuses in the Gulf Cooperation Council countries despite national labor laws and signatures to various human rights conventions. On paper, India has established an institutional framework of transnational social protection for its officially estimated 5.5 million low-wage workers migrating to the Gulf Cooperation Council countries, e.g., financial emergency support, repatriation services, and walk-in centers. However, migrants in low-wage employment often cannot access substantive social rights in practice. Indian upper/middle-class migrant civil society groups mediate their access to Indian embassies' services and the destination countries' state institutions. The realization of social rights via informal, third-party representation stems from a representational disjuncture between low-wage labor migrants and the Indian state, which is rooted in their historical socioeconomic marginalization, limitations of the formal political system, and the constitutive role of informality in shaping and structuring citizen-state interactions in India. Through the lens of Piper and von Lieres' (2015) concept of mediated citizenship and based on data from semi-structured interviews and participant observation of migrant support networks in the Gulf countries, this article examines why mediation takes place and how volunteers speak and take action for marginalized migrants in low-wage employment and consequences of mediation. It argues that migrant volunteer organizations and individuals are powerful stakeholders in the migration governance in the GCC region, as they possess leverage over who has (better) access to state institutions and the provision of social and human rights. Their status as intermediaries underlines the disaggregation of Indian citizenship along class and caste lines, which can be (mis)-used by mediators to pursue their interests, resulting in ambiguous effects. The article contributes to perspectives on migration governance in the GCC region, transnational social policies, and migrant volunteering.