Implementation of SCOR 12.0 and AHP in Supply Chain Management Performance Measurement in Small and Medium Industries

Small and Medium Industries (SMIs) XYZ has never conducted a performance measurement related to its supply chain. Therefore, XYZ does not yet know the current condition of its supply chain. Without assessing the performance of SCM, the company will not be able to identify the weak side of its supply chain; this will affect the level of market stock fulfillment. From here, the central role of supply chain performance calculations is that after knowing the point of the supply chain, the company can immediately find the best strategy to make improvements to sectors that are considered weak. Thus, research was conducted to determine the performance of the supply chain and improve supply chain performance and SMI competitiveness. Supply chain performance measurements are carried out using supply chain operation reference (SCOR) 12.0 and Analytical Hierarchy Process (AHP) methods. This research implemented SCOR 12.0 and the AHP method in the Batik industry based in Yogyakarta, Indonesia. Based on the results of the study, there are five main processes: Plan, Source, Make, Deliver, and Enable. In addition, 20 metrics were validated. After all the metrics in the analysis using the Traffic Light System, 12 metrics were obtained with green indicators, five yellow metrics, and three red metrics. Overall, the supply chain performance value of XYZ for the period December 2021 - February 2022 is 72.45%; the value is included in the excellent category.