Analysis and suggestion of the Cultural and Historical Activity System of the Institutional Research of University

The aim of this study is to propose directions for improving the efficiency of introducing IR(Institutional Research) by configuring the activity system of an IR organization from the perspective of Engestrom's activity theory. Data collected through inᐨdepth interviews with five experts who operated a newly established IR organization were analyzed from the perspective of culturalᐨhistorical activity theory. The data, segmented according to the six steps of thematic analysis as utilized by Braun and Clarke (2006), were analyzed and the credibility of the data was ensured through triangulation among evaluators. The analysis revealed three types of contradictions and conflicts categorized by stakeholders. First, contradictions and conflicts emerging during the process of establishing the identity of the IR organization. Second, contradictions and conflicts arising from difficulties in data communication systems. Third, contradictions and conflicts arising from information systems and financial issues. By proposing directions based on theories not previously presented in IR organizational studies, this research provides academic implications and practical implications for universities seeking to introduce IR by offering specific directions for organizational systems.