How does e-GP System Improve Overall Quality of E-Governance? Based on a Conceptual Model

Every technology should be geared to improve the quality of users' lives. Our study aims to understand how electronic government procurement (e-GP) system contributes to quality of electronic governance (e-governance). The current study explored an important issue related to e- GP system improve quality of e-Governance in the Bangladeshi context in order to develop a conceptual framework. Previous research on e-GP adoption has paid attention to manual procurement services. This paper attempts to provide a conceptual model with relationship between two variables: the contribution of e-GP in fifteen specific procurement domains and the contribution of e-GP to overall quality of e-governance. We proposed bottom-up spillover theory with fifteen public procurement domains derived from previous research include: Transparency, Accountability, Corruption Control, Efficiency, effectiveness and predictability, Easy Access, Rules of law and equality, Civil Society Awareness, Fair competition, Online-monitoring, ICT Infrastructure, Employment, Economic development, Social development, Environmental development, COVID-19. The proposed model will contribute to academic literature and provide practical implications, advancing the understanding of e-GP system.