QR Code Automatic Guiding Plus of Museum UGM Indonesia: Visitors’ Survey from the Concepts of Museum Communication and Niels Windfeld Lund’s Complementarity Document

Modern technology has been proven to be present in various fields, and this phenomenon interests many organizations to benefit from sustainability and stability, including what contributes to creating a healthy and safe living environment for the people. One of the museums in Indonesia has been applying the technology: Museum Universitas Gadjah Mada (Gajah Mada University) or Museum UGM in Yogjakarta. The museum has recently launched QR Code Museum Automatic Guiding Plus (UGM QR Code), a revolutionary technology, containing navigation, guidance, and narration about the collections on display using a QR Code scanner on a smartphone. This technology gives visitors access to short descriptions of the collections and pertinent information about the museum’s collection such as research, photos, and books.