An Overview of User Psychological Manipulation Techniques in UI/UX Web Design

The increasing reliance on web interfaces for online activities such as shopping, working, and socializing has highlighted the importance of ethical UI/UX design. However, the rise of manipulative web design techniques presents a problem. These techniques subtly influence user behavior in ways that can lead to privacy invasions, unwanted purchases, and other negative outcomes. They may also exploit users’ psychological biases, making it difficult to recognize the manipulation.This paper collects, details, and organizes the manipulation techniques in UI/UX web design. Each technique is detailed and organized into 10 different categories. Also, this work details which techniques require user action or user awareness, leading users to take unintended actions or coerce them into unwanted decisions through manipulation. Use cases and possible countermeasures are also discussed. This contribution serves as the basis for a future assessment of the impact of these techniques and the development of ethical web design practices.

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Publication Details

Published
2024-10-28
DOI
https://doi.org/10.1109/cars61786.2024.10778887
Citations
1
Primary Topic
Usability and User Interface Design
Type
article
Field-Weighted Citation Impact
0.37
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article

An Overview of User Psychological Manipulation Techniques in UI/UX Web Design

Alexandre Vasconcelos, Pedro Pinto, Rimsha Riaz
1 citations
Usability and User Interface Design
0.37
article

An Overview of User Psychological Manipulation Techniques in UI/UX Web Design

Alexandre Vasconcelos, Pedro Pinto, Rimsha Riaz
article en
1 citations

Abstract

The increasing reliance on web interfaces for online activities such as shopping, working, and socializing has highlighted the importance of ethical UI/UX design. However, the rise of manipulative web design techniques presents a problem. These techniques subtly influence user behavior in ways that can lead to privacy invasions, unwanted purchases, and other negative outcomes. They may also exploit users’ psychological biases, making it difficult to recognize the manipulation.This paper collects, details, and organizes the manipulation techniques in UI/UX web design. Each technique is detailed and organized into 10 different categories. Also, this work details which techniques require user action or user awareness, leading users to take unintended actions or coerce them into unwanted decisions through manipulation. Use cases and possible countermeasures are also discussed. This contribution serves as the basis for a future assessment of the impact of these techniques and the development of ethical web design practices.

Universidade Politécnica de Viana do Castelo (PT), Polytechnic Institute of Porto (PT)
Openalex Percentile: Top 36%
Usability and User Interface Design
0.37
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An Overview of User Psychological Manipulation Techniques in UI/UX Web Design — Alexandre Vasconcelos, Pedro Pinto, et al. · (2024) | TGRS Research Map | TGRS