THE IMPORTANCE OF A FOREIGN LANGUAGE FOR THE PROFESSIONAL DEVELOPMENT OF FUTURE SPECIALISTS IN THE FIELD OF PUBLIC CATERING

This scientific article is devoted to the author’s research on the topic “The role of foreign language in the profession of catering workers and usage of informational-communicational technologies (ICT) in the formation of knowledge for workers of this sphere”. The actuality of the research is explained by the importance of various catering establishments in modern life (among which there are dinners, canteens, gourmet restaurants, take-away restaurants, steakhouses, fast food restaurants, catering services, coffee-bars, food trucks, self-service restaurants and others) and importance of knowledge of foreign language for workers of this sphere (among which there are waiters, sauciers, pastry chefs, sous chefs, head chefs, wine waiters, bar sfaff, bartenders, hosts and others) for solving different situations with customers (among which there are communication with the client, communication with the client by phone, guest meeting, order acceptance with the names of the main dishes on the menu and menu discussion, guest calculation, farewell, conflicts with clients, kitchen situations and storage of products, a knowledge of English for passing through the interview in a restaurant sphere as well and others). The purpose of the article is to clarify the role and importance of a foreign language in the profession of catering workers and its use in solving various types of problems when communicating with consumers and clients of public catering establishments and usage of ICT in the formation of such knowledge. The main objectives of the article are to overview the main types of public catering establishments, to overview the main types of employees of the specified institutions; to overview the main types and issues of problems that these employees have to solve, in particular in English, when communicating with consumers and clients of public catering establishments, to investigate the role of ICT for the formation of knowledge of English for this sphere. In the article it was proved that English is crucially important in the work of catering establishments’ staff and it was analyzed the role of ICT in the formation of this knowledge and main types of exercises that are used for this. The particular results of the research prove that knowledge of English is necessary for catering workers and modern ICT help to form this knowledge.