The Effects of Millennial Behavior and Perceptions on Interest in Sharia Mobile Banking and the Implications of Continuance Intention

<p><em>This research aims to determine the behavior and perceptions of the millennial generation towards sustainable use (continuance intention) both directly and when mediated by interest. This research uses a quantitative approach method by collecting data using an online questionnaire using Google Forms and distributing the questionnaire via social media. The research population was the millennial generation who used Syariah mobile banking, with 111 respondents. The collected data was then analyzed using Structural Equation Modeling (SEM) with the help of the smarts application. The results of this study show that the influence of interest in continuous intention and millennial perception significantly influence interest in using Syariah mobile banking. In contrast, financial and online behavior does not directly impact the constant use (continuance intention) of Syariah mobile banking and the influence of economic behavior on interest. Also not significant, the results of hypothesis testing prove that millennial perceptions influence continuance intention (sustainable use), which is mediated by interest (sustainable use). In contrast, financial and online behavior, mediated by interest, do not affect continuance intention.</em></p>

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Publication Details

Journal
BISNIS Jurnal Bisnis dan Manajemen Islam
Published
2024-08-29
DOI
https://doi.org/10.21043/bisnis.v12i1.25556
Primary Topic
Islamic Finance and Banking Studies
Type
article
Field-Weighted Citation Impact
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article

The Effects of Millennial Behavior and Perceptions on Interest in Sharia Mobile Banking and the Implications of Continuance Intention

Elex Sarmigi, Eka Putra, Athirah Yasmin
BISNIS Jurnal Bisnis dan Manajemen Islam
Islamic Finance and Banking Studies
article

The Effects of Millennial Behavior and Perceptions on Interest in Sharia Mobile Banking and the Implications of Continuance Intention

Elex Sarmigi, Eka Putra, Athirah Yasmin
article en

Abstract

<p><em>This research aims to determine the behavior and perceptions of the millennial generation towards sustainable use (continuance intention) both directly and when mediated by interest. This research uses a quantitative approach method by collecting data using an online questionnaire using Google Forms and distributing the questionnaire via social media. The research population was the millennial generation who used Syariah mobile banking, with 111 respondents. The collected data was then analyzed using Structural Equation Modeling (SEM) with the help of the smarts application. The results of this study show that the influence of interest in continuous intention and millennial perception significantly influence interest in using Syariah mobile banking. In contrast, financial and online behavior does not directly impact the constant use (continuance intention) of Syariah mobile banking and the influence of economic behavior on interest. Also not significant, the results of hypothesis testing prove that millennial perceptions influence continuance intention (sustainable use), which is mediated by interest (sustainable use). In contrast, financial and online behavior, mediated by interest, do not affect continuance intention.</em></p>

BISNIS Jurnal Bisnis dan Manajemen IslamVol. 12(1)
Institut Agama Islam Negeri Bengkulu (ID)
Openalex Percentile: Top 62%
Islamic Finance and Banking Studies
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The Effects of Millennial Behavior and Perceptions on Interest in Sharia Mobile Banking and the Implications of Continuance Intention — Elex Sarmigi, Eka Putra, et al. · BISNIS Jurnal Bisnis dan Manajemen Islam (2024) | TGRS Research Map | TGRS