Business Operation Strategic Management Recovery Plan of the Tourism Providers vis-à-vis to the Organizational Effectiveness in the National Capital Region: A Basis for a 360 Sustained Competitive Advantage Plan

The impact and implications of COVID-19 on the Operational Efficacy of Tourism Providers in the National Capital Region will serve as a point of reference for organizations in determining the most effective management recovery plans. Different tourism providers, such as airlines and travel agencies, may play an important role in the process because they have been the most affected by the pandemic. For tourism providers to recover from the pandemic, its effect must first be assessed to determine the business implications. According to several related studies, the majority of Tourism Providers ended up temporarily and/or permanently closing their operations due to quarantine protocols, travel restrictions, and people’s inability to travel for safety and security reasons. As a result, the majority of Tourism and Hospitality workers have lost their jobs, and Tourism Providers have been unable to sustain their operations. Tourism Providers can continuously contribute to promoting the Tourism Industry by developing the most effective management recovery plans.