Assessment of Patient Satisfaction Attaining Primary Health Care Services at Health Centers in Mogadishu, Somalia

The study highlights the importance of addressing communication gaps, enhancing facility hygiene, and reducing waiting times to improve patient satisfaction. To enhance patient satisfaction and overall healthcare quality, recommendations include healthcare provider training, facility hygiene upgrades, and the implementation of strengthened privacy protocols in Mogadishu's primary healthcare facilities.

Authors

Publication Details

Journal
Patient Preference and Adherence
Published
2024-12-01
DOI
https://doi.org/10.2147/ppa.s486919
Citations
2
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
1.70
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article

Assessment of Patient Satisfaction Attaining Primary Health Care Services at Health Centers in Mogadishu, Somalia

Mohamed Warsame, Mohamed Hassan, Hassan Abdi, Mohamud Adan
2 citations
Patient Preference and Adherence
Patient Satisfaction in Healthcare
1.70
article

Assessment of Patient Satisfaction Attaining Primary Health Care Services at Health Centers in Mogadishu, Somalia

Mohamed Warsame, Mohamed Hassan, Hassan Abdi, Mohamud Adan
article en
2 citations

Abstract

The study highlights the importance of addressing communication gaps, enhancing facility hygiene, and reducing waiting times to improve patient satisfaction. To enhance patient satisfaction and overall healthcare quality, recommendations include healthcare provider training, facility hygiene upgrades, and the implementation of strengthened privacy protocols in Mogadishu's primary healthcare facilities.

Patient Preference and AdherenceVol. Volume 18
Openalex Percentile: Top 13%
Patient Satisfaction in Healthcare
1.70
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