STUDENT WELL-BEING AS AN IMPORTANT INDICATOR OF QUALITY ASSURANCE

Caring for the well-being of students represents one of the many challenges for maintaining the continuity of the quality assurance system within higher education institutions whose students are important stakeholders. In addition, learning and teaching focused on students, as well as their well-being, are part of the ESG standards, indispensable in the process of evaluating the quality of study programs in national and international frameworks. This motivated us to research the perception of the dimensions of student well-being. The aim of the work was to identify the perceptions of the dimension of student well-being in the student population and to investigate the role of innovative approaches and the application of new technological solutions in collecting student feedback and improving the quality assurance system. The above-mentioned goals were incorporated into the framework of an online survey conducted in 2024 on Zagreb School of Business students as part of the StudentPulse platform. The results showed differences in the perception of certain dimensions of well-being between students with regard to the undergraduate and graduate level of study. Furthermore, the use of digital technologies in the approach to students proved to be motivating for their engagement and interaction, as well as that the introduction of innovations can improve the internal quality assurance system.