Navigating the challenges and opportunities for adopting the Fourth Industrial Revolution (4IR) in South African (SA) Municipalities

Fourth Industrial Revolution (4IR) as the transformation agenda of the world driven by digital technologies has heralded a significant and drastic shift from normal societal ways of doing things to a more advanced well-knit society. In a bid to enhance efficient service delivery and good governance South African municipalities should also join the bandwagon and adopt 4IR technologies in its operations. The study therefore unpacks the challenges and opportunities for adopting 4IR technologies in South African municipalities. The study being qualitative relied on purposively written records to gather data which was then analysed using thematic and content analysis techniques. The study established that South African local authorities are still lagging behind in terms of investing in 4IR technologies and they also face 4IR capacity building challenges. Similarly, SA municipalities should therefore embrace the conspicuous opportunities heralded by 4IR to address the attendant challenges and enhance efficient service delivery in its localities.