THE RELATIONSHIP BETWEEN THE LEVEL OF EMPATHY OF VOLUNTEER STUDENTS AND VOLUNTEER ACTIVITY

The article considers empathy as a property of a person's personality that contributes to understanding the inner world of another person, familiarization with his life, as well as the implementation of helping behavior in situations of communication and interaction. The authors study empathy in the aggregate of emotional, cognitive and behavioral components, the peculiarities of its manifestation in volunteer activity and the relationship with the activity of student volunteers. Volunteer students studying at different faculties and specialties, in the process of public charity work, improve their communication skills, teamwork skills, develop the ability to listen to another, paraphrase, reflect and mirror emotions, form “soft skills” or “flexible skills” (which include empathy) necessary for successful.