The use of artificial intelligence for automatic analysis and reporting of software defects

The COVID-19 pandemic marked a before and after in the business world, causing a growing demand for applications that streamline operations, reduce delivery times and costs, and improve the quality of products. In this context, artificial intelligence (AI) has taken a relevant role in improving these processes, since it incorporates mathematical models that allow analyzing the logical structure of the systems to detect and reduce errors or failures in real-time. This study aimed to determine the most relevant aspects to be considered for detecting software defects using AI. The methodology used was qualitative, with an exploratory, descriptive, and non-experimental approach. The technique involved a documentary review of 79 bibliometric references. The most relevant finding was the use of regression testing techniques and automated log files, in machine learning (ML) and robotic process automation (RPA) environments. These techniques help reduce the time required to identify failures, thereby enhancing efficiency and effectiveness in the lifecycle of applications. In conclusion, companies that incorporate AI algorithms will be able to include an agile model in their lifecycle, as they will reduce the rate of failures, errors, and breakdowns allowing cost savings, and ensuring quality.