Exploring the Experiences of Young LGBTQA+ Australians’ Use of Offline and Online Peer Support

This study aimed to explore the experiences of peer interactions among LGBTQA+ young people in Australia. 22 verbatim transcriptions from semi-structured interviews with LGBTQA+ young Australians aged 16-24 were analyzed using Reflexive Thematic Analysis. Four themes were developed; (1) Online safety and anonymity facilitate identity exploration, (2) the risks and benefits of online support, (3) the risks and benefits of in-person peer support, and (4) gender and sexuality diverse experiences of peer support differ. These findings illuminate that both online and in-person peer support play an important role in the lives of young LGBTQA+ Australians with our findings indicating that rather than an either-or approach, online and in-person peer support predominately follows a sequential pattern in the development of their identity and sense of acceptance and belonging. Whilst the anonymity of online spaces acts as a catalyst for exploration of gender identity and sexuality, once assured of their identity, in person peer support allows LGBTQA+ young people to feel more connected to others in real life. These findings provide a strong rationale for future research into the differences between subgroups of the LGBTQA+ community and for policies and interventions to increase the safety of online and accessible offline community spaces.