Strategic Interventions in it Department to Enhance Handling of it Audit Requests for a Global Medtech Company

In an era of rapid digital transformation, compliance and operational processes are critically evolving. This study focuses on a Global MedTech Company (GMC), listed on the Tokyo Stock Exchange and operating in over 40 countries, which faces the challenge of integrating statutory audits and compliance with the Japanese Financial Instruments and Exchange Law (J-SOX) into its digital framework. Faced with a global shortage of IT talent and increasing audit complexities, GMC has implemented strategic interventions to streamline its IT audit processes. These interventions include consolidating audit requirements, developing a standardized Risk Control Matrix, automating document requests, and deploying real-time dashboards for audit monitoring. Utilizing qualitative interviews with key IT stakeholders, this study explores the initial challenges and subsequent improvements in operational continuity, compliance, and resource management. The results highlight the transformative impact of these interventions, not only enhancing compliance and operational efficiency but also bolstering strategic resilience. This research offers pivotal insights for organizations navigating similar transformations, emphasizing the critical role of structured interventions in modern IT audit environments.