Factors Affecting Business Recovery from External Shocks (Marawi Siege and COVID-19 Pandemic): The Case of a Social Enterprise in Marawi City, Philippines

Social enterprises are vulnerable during disasters due to their dual mission of fulfilling social and economic impact. This study explored the factors influencing business recovery from external shocks, focusing on a social enterprise which endured the Marawi Siege and COVID-19 pandemic. A qualitative approach was employed, utilizing in-depth interviews and thematic analysis. The data were meticulously coded and categorized into themes using Braun and Clarke’s framework. Adaptive resilience, the ability to adapt and innovate in response to challenges, emerged as the central theme, helping the social enterprise to navigate challenges posed by external shocks. Moreover, government support such as financial aid, sponsored product exhibits and capability-building programs, greatly influenced business recovery, confirming the importance of a supportive regulatory environment. Also, establishing business connections with government entities and non-government organizations provided resources, information and technical support that expedited business recovery. Hence, the study highlighted the evolving nature of business resilience in disasters and the findings presented valuable learning insights for social enterprises and policymakers hoping to enhance disaster preparedness and business recovery strategies.