Evaluation and Improvement of the Higher Education Institution's Enrollment Information System

The enrollment process is a crucial component of academic institutions, with a direct impact on student satisfaction and academic achievement. This study analyzes the enrollment process and system in the Higher Education Institution in Southern Philippines and provides recommendations to improve efficiency and effectiveness. The study reveals numerous critical recommendations concerning the Higher Education Institution's (HEI's) enrollment process, including issues with room allocation, faculty availability, and student advising. These difficulties contribute to inefficiencies such as grade release delays, erroneous course offerings, and long enrollment queues. Considering these findings, multiple recommendations are offered to improve the enrollment system of the HEI. First, Student-Faculty Advisers (SFAs) should be assigned based on departmental demands and anticipated student volumes. To maximize resource usage, modify the number of SFAs and encourage longer shifts during enrollment periods. Additionally, the utilization of an Enrollment Portal is encouraged to allow students to manage enrollment processes independently. The enrollment portal proposed for the HEI transforms the enrollment process by integrating a variety of capabilities to improve efficiency. It supports academic timetable coordination, curriculum revisions, course adjustments, and faculty feedback. Students obtain the ability to enroll, add/drop courses autonomously, and seek advising when needed. The portal provides secure access and effective task management with configurable interfaces for various offices and users. It provides students with a user-friendly dashboard for registration, billing, scholarship applications, and document uploads, increasing autonomy and convenience. Overall, the portal guarantees more efficiency, fewer manual processes, and better communication among stakeholders, resulting in a more seamless enrolling experience at the HEI.