Assessing the Suitability of Egyptian Travel Agencies' Web Content for People with Disabilities

People with disabilities as people who suffer from experience conditions that limit their physical and mental abilities, World Wide Web has a special significance towards disabled people for making them independent by facilitating abundant information. web content acts as an able-bodied neighbor for people with disabilities (PwDs) because it facilitates access to information and service that are difficult to obtain due to circumstances related to disability. Moreover, accessible infrastructure is also important for tourists with disabilities. This research aims to assess the suitability of Egyptian Travel Agencies' Web content for people with disabilities. To achieve objectives of this research the quantitative approach was used via a. questionnaire. It is conducted on a random sample of (393) tourism expert including Travel Agencies managers, Egyptian General Authority for Tourism Promotion experts, Ministry of Tourism and Antiquities experts and Professors of colleges of tourism and hotels. The results indicate that there is no web content available for people with disabilities on Egyptian Travel agencies’ websites and there is a very important feasibility of the advantages of having suitable web content of Egyptian travel agencies websites for people with disabilities. The study recommended that Egyptian travel agencies must create web content for people with disabilities on their websites and travel agencies must provide tourism programs on their websites for people with disabilities and the ministry of tourism should Provide financial and technical support to Egyptian travel agencies to use the necessary technologies for developing web content within their websites.