Developing Sustainable Energy-Saving Strategies in Five-Star Hotels in Sharm El-Sheikh City, Egypt

The main aim of this research is to develop operational strategies for sustainable energy-saving in the hotel industry. Accordingly, this research was based on the analytical approach. The research population is the staff of Sharm El-Sheikh hotels in Egypt. A random stratified sample including managers and employees of five-star hotels was selected. Out of the approximately 770 questionnaires that were sent out, 532 were returned, and 238 were deemed invalid. The research results demonstrated the high level of building energy-saving strategies (BESS), staff energy-saving strategies (SESS), and customer energy-saving strategies (CESS). In addition, the results revealed that the level of building energy-saving strategies is moderately and positively correlated with staff energy-saving strategies and customer energy-saving strategies. The level of staff energysaving strategies is moderately and positively correlated with customer energy-saving strategies. Consequently, five-star hotels are required to continuously adopt sustainable energy-saving strategies in an integrated manner to achieve the maximum efficiency of operational performance, which maximizes the achievement of the hotels’ goals. Finally, this research presents sustainable energy-saving strategies related to the building, employees, and customers, which can be used as a managerial tool to improve the level of operational performance efficiency in the hotel industry.