Market segmentation analysis to find out products and services that suit customer needs using the python KMEANS clustering method (Case study: Superindo Tambun Area, Bekasi)

This study analyzes market segmentation of 1000 Superindo consumers in Tambun, Bekasi, using K-Means Clustering with Python 3.10. Variables included age, gender, occupation, purchase amount, product type, and discounts. Three main segments were identified: "Business Women" (average age 40, focus on staple goods, 16% discount), "Women Government Career" (age 39, staple goods, 16% discount), and "Professional Women" (age 38, staple goods, 15% discount). Superindo should target "Women Government Career" with the highest purchasing power. To increase sales, an online value proposition is recommended offering bundled packages of staple goods with meat and fruit.

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Publication Details

Journal
Jurnal Teknik Industri Terintegrasi
Published
2024-10-15
DOI
https://doi.org/10.31004/jutin.v7i4.35889
Citations
1
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.44
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article

Market segmentation analysis to find out products and services that suit customer needs using the python KMEANS clustering method (Case study: Superindo Tambun Area, Bekasi)

Jerry Heikal, Rizqy Gumilar Praditya, Giri Sembodo
1 citations
Jurnal Teknik Industri Terintegrasi
Customer churn and segmentation
0.44
article

Market segmentation analysis to find out products and services that suit customer needs using the python KMEANS clustering method (Case study: Superindo Tambun Area, Bekasi)

Jerry Heikal, Rizqy Gumilar Praditya, Giri Sembodo
article en
1 citations

Abstract

This study analyzes market segmentation of 1000 Superindo consumers in Tambun, Bekasi, using K-Means Clustering with Python 3.10. Variables included age, gender, occupation, purchase amount, product type, and discounts. Three main segments were identified: "Business Women" (average age 40, focus on staple goods, 16% discount), "Women Government Career" (age 39, staple goods, 16% discount), and "Professional Women" (age 38, staple goods, 15% discount). Superindo should target "Women Government Career" with the highest purchasing power. To increase sales, an online value proposition is recommended offering bundled packages of staple goods with meat and fruit.

Jurnal Teknik Industri TerintegrasiVol. 7(4)
Bakrie University (ID)
Openalex Percentile: Top 25%
Customer churn and segmentation
0.44
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