Development of a conceptual model on I4.0 technologies’ influence on SCR

Purpose In a dynamic and uncertain business environment, it is necessary for companies to adapt to be capable of addressing the changing circumstances and ensure business continuity. Hence, companies are employing advanced Industry 4.0 (I4.0) technologies. This study aims to explore the role of advanced I4.0 technologies in facilitating companies’ development towards supply chain resilience (SCR). Design/methodology/approach The study adopted a structured approach of Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) to identify 234 articles. Under PRISMA, we adopted a three-phase methodology of planning, conducting and reporting the review results. The data of these articles were synthesized using a Scopus database to investigate the relationship between I4.0 technologies and SCR. Findings The study’s findings map the technologies appropriate in different supply chain nodes and bridge the literature gap in the intersection of I4.0 technologies and SCR. The study results indicate the role of I4.0 technologies role in achieving resilience in key functions of an organization through an I4.0 technologies-enabled sourcing, manufacturing, distribution and return resilience (I-SMDRR) framework. The I-SMDRR framework also depicts the relationship being moderated by internal and external risk factors. Originality/value The study offers a unique framework by mapping sourcing, manufacturing, distribution and return resilience through I4.0 technologies. Additionally, the review delineates the theory-mapped research gaps helpful for future researchers. In summary, this systematic review of the literature identifies the components that lead to developing SCR.