Technology frustration in healthcare – does it matter in staff ratings of stress, emotional exhaustion, and satisfaction with care? A cross-sectional correlational study using the job demands-resources theory
Taking other variables into account, technology frustration matters in staff ratings of stress and emotional exhaustion, but not with the satisfaction of given care. Future studies should aim to further investigate what causes technology frustration and how to mitigate it.
Authors
- Agneta Larsson (ORCID: https://orcid.org/0000-0002-8692-249X)
- Katarina Wijk (ORCID: https://orcid.org/0000-0001-6067-3520)
- Maria Engström (ORCID: https://orcid.org/0000-0002-9912-5350)
- Maarit Wirkkala (ORCID: https://orcid.org/0009-0005-3013-803X)
Institutions
- Uppsala University (SE)
- Karolinska Institutet (SE)
- University of Gävle (SE)
- Gävle Hospital (SE)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2024-12-06
- DOI
- https://doi.org/10.1186/s12913-024-11906-z
- Citations
- 8
- Primary Topic
- Healthcare professionals’ stress and burnout
- Type
- article
- Field-Weighted Citation Impact
- 6.79
Funders
- Högskolan i Gävle