The Collaborative Practices and Motivations of Online Communities Dedicated to Voluntary Misinformation Response

Responding to misinformation online can be an exhausting and thankless task. It takes time and energy to write effective content, puts users at risk of online harassment, and strains personal relationships. Despite these challenges, there are people who voluntarily respond to misinformation online, and some have established communities on platforms such as Reddit, Discord, and X (formerly Twitter) dedicated to these efforts. In this work, we interviewed 8 people who participate in such communities to understand the type of support they receive from each other in these discussion spaces. Interviewees described that their communities helped them sustain motivation, save time, and improve their communication skills. Common practices included sharing sources and citations, providing emotional support, giving others advice, and signaling positive feedback. We present our findings as three case studies and discuss opportunities for future work to support collaborative practices in online communities dedicated to misinformation response. Our work surfaces how resource sharing, social motivation, and decentralization can make misinformation correction more sustainable, rewarding, and effective for online citizens.

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Publication Details

Journal
Proceedings of the ACM on Human-Computer Interaction
Published
2025-01-10
DOI
https://doi.org/10.1145/3701209
Primary Topic
Misinformation and Its Impacts
Type
article
Field-Weighted Citation Impact
0.00

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article

The Collaborative Practices and Motivations of Online Communities Dedicated to Voluntary Misinformation Response

Amy Xian Zhang, Franziska Roesner, Jina Yoon, Shreya Sathyanarayanan
Proceedings of the ACM on Human-Computer Interaction
Misinformation and Its Impacts
article

The Collaborative Practices and Motivations of Online Communities Dedicated to Voluntary Misinformation Response

Amy Xian Zhang, Franziska Roesner, Jina Yoon, Shreya Sathyanarayanan
article en

Abstract

Responding to misinformation online can be an exhausting and thankless task. It takes time and energy to write effective content, puts users at risk of online harassment, and strains personal relationships. Despite these challenges, there are people who voluntarily respond to misinformation online, and some have established communities on platforms such as Reddit, Discord, and X (formerly Twitter) dedicated to these efforts. In this work, we interviewed 8 people who participate in such communities to understand the type of support they receive from each other in these discussion spaces. Interviewees described that their communities helped them sustain motivation, save time, and improve their communication skills. Common practices included sharing sources and citations, providing emotional support, giving others advice, and signaling positive feedback. We present our findings as three case studies and discuss opportunities for future work to support collaborative practices in online communities dedicated to misinformation response. Our work surfaces how resource sharing, social motivation, and decentralization can make misinformation correction more sustainable, rewarding, and effective for online citizens.

Proceedings of the ACM on Human-Computer InteractionVol. 9(1)
University of Washington (US)
National Science Foundation
Decent work and economic growth
Openalex Percentile: Top 100%
Misinformation and Its Impacts
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