Cultural intelligence and cooperation in the construction industry: the mediating role of trust

Purpose This study aims to investigate the mediating role of trust in the relationship between cultural intelligence (CQ) and cooperation among construction professionals. Furthermore, this study assesses perceived differences in CQ, trust and cooperation between individuals with and without experience working with foreigners in the construction industry. Design/methodology/approach Data were gathered from a cross-sectional survey of 408 engineers in Myanmar’s construction industry. A confirmatory factor analysis validated structural equation modeling approach was used to address research hypotheses, and an independent samples t-test was performed to identify the perceived differences between two categories of respondents. Findings The structural equation modeling results identified CQ as a positive direct predictor of cooperation, affect-based trust and cognition-based trust. Both affect-based trust and cognition-based trust directly and positively influenced cooperation. The relationship between CQ and cooperation was partially mediated by affect-based trust and cognition-based trust. The findings of the independent samples t-test revealed that construction employees with prior experience working with foreigners tend to exhibit a higher level of CQ, trust and cooperation than their counterparts. Originality/value The present study added the mediating role of trust in CQ and cooperation linkage, an area that has received limited attention in the literature.