Design and Implementation of Embedded Qinghai Tourism Customer Service Question-and-Answer Robot Based on ChatGPT

The application of big data technology has brought new impetus and possibilities to the development of tourism. The design of an embedded Q&A robot system for Qinghai tourism customer service based on ChatGPT system aims to provide an intelligent customer service solution to help users obtain information about Qinghai tourism and answer questions. The system uses ChatGPT as the core dialogue model, combines the knowledge and data in the field of Qinghai tourism, and realizes the intelligent answer to user questions. This study application in the field of natural language processing, and analyzes the design requirements and implementation scheme of embedded travel question answering system in detail. The function module includes user login and registration, travel tickets, hotel information query, scenic spot ticket price query and other essential basic function modules of the tourism website. Whether the design is reasonable or not will also directly affect the user experience. The results show that ChatGPT embedded in Qinghai tourism Q&A system can not only provide more intelligent and accurate answers, but also enhance the interactivity and practicability of the system, and provide users with more convenient and personalized tourism information services.