Quality of Information Provided by Artificial Intelligence Chatbots Surrounding the Reconstructive Surgery for Head and Neck Cancer: A Comparative Analysis Between <scp>ChatGPT4</scp> and Claude2
Our findings indicate that neither chatbot exhibits a decisive superiority in all aspects. Nonetheless, ChatGPT4 demonstrates greater accuracy and comprehensiveness for specific types of questions and the simpler language used may aid patient inquiries. However, many evaluators disagree with chatbot information, highlighting that AI systems cannot serve as a substitute for advice from medical professionals.
Authors
- Nicoletta Gardenal (ORCID: https://orcid.org/0000-0002-7372-9658)
- Andrea Pettorelli
- Giancarlo Tirelli
- Alberto Vito Marcuzzo (ORCID: https://orcid.org/0000-0002-1340-9900)
- Giancarlo Ottaviano (ORCID: https://orcid.org/0000-0003-2433-4761)
- Alfonso Fortunati
- Fabiola Giudici (ORCID: https://orcid.org/0000-0002-4160-3479)
- Marco Ferrari (ORCID: https://orcid.org/0000-0002-4023-0121)
- Simone Zucchini
- Roberto Baruca
- Marco Stellin (ORCID: https://orcid.org/0000-0002-8947-9104)
- Luigi Angelo Vaira (ORCID: https://orcid.org/0000-0002-7789-145X)
- Chiara Lazzarin (ORCID: https://orcid.org/0000-0001-6959-3383)
- Franco Trabalzini (ORCID: https://orcid.org/0000-0003-3207-1535)
- Daniele Borsetto (ORCID: https://orcid.org/0000-0003-3464-2688)
- Paolo Boscolo‐Rizzo (ORCID: https://orcid.org/0000-0002-4635-7959)
- Egidio Sia (ORCID: https://orcid.org/0000-0003-0343-9070)
- Giacomo Spinato (ORCID: https://orcid.org/0000-0001-5295-5077)
- Jerry Polesel (ORCID: https://orcid.org/0000-0001-9381-1520)
Institutions
- University of Padua (IT)
- University of Trieste (IT)
- University of Sassari (IT)
- Cambridge University Hospitals NHS Foundation Trust (GB)
- AULSS 2 Marca Trevigiana (IT)
- Meyer Children's Hospital (IT)
- Centro di Riferimento Oncologico (IT)
- Istituti di Ricovero e Cura a Carattere Scientifico (IT)
- Addenbrooke's Hospital (GB)
- University of Florence (IT)
Publication Details
- Journal
- Clinical Otolaryngology
- Published
- 2024-12-04
- DOI
- https://doi.org/10.1111/coa.14261
- Citations
- 6
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.72
Funders
- Ministero della Salute