Enhancing Campus Communication: Advanced ML Techniques for CollegeChatbots

This research explores the development and deployment of a college chatbot using advanced machine learning techniques to enhance communication and support within the campus community. The chatbot is designed to efficiently handle a variety of student inquiries by leveraging natural language processing and deep learning models. Through a detailed methodology, evaluation of metrics, and real-world testing, this study demonstrates how the chatbot enhances student engagement and administrative efficiency. Challenges encountered during development included managing ambiguous queries and ensuring data accuracy and relevance. Future work aims to expand the chatbot's capabilities with personalized interactions, voice-based queries, and multilingual support to better serve a diverse student body and further improve functionality. This research paper provides an analysis of designing, applying, and utilizing a college chatbot’s powered by advanced ML techniques. The functions demonstrate its prospective to rationalize campus communication, offering a scalable, efficient, and user-friendly solution to meet the changing needs of modern educational institutions.

Authors

Institutions

Publication Details

Journal
Journal of Innovation and Technology
Published
2024-12-01
DOI
https://doi.org/10.61453/joit.v2024no33
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Enhancing Campus Communication: Advanced ML Techniques for CollegeChatbots

R. Ushasree, N.M. Anjaneya Reddy
Journal of Innovation and Technology
AI in Service Interactions
article

Enhancing Campus Communication: Advanced ML Techniques for CollegeChatbots

R. Ushasree, N.M. Anjaneya Reddy
article en

Abstract

This research explores the development and deployment of a college chatbot using advanced machine learning techniques to enhance communication and support within the campus community. The chatbot is designed to efficiently handle a variety of student inquiries by leveraging natural language processing and deep learning models. Through a detailed methodology, evaluation of metrics, and real-world testing, this study demonstrates how the chatbot enhances student engagement and administrative efficiency. Challenges encountered during development included managing ambiguous queries and ensuring data accuracy and relevance. Future work aims to expand the chatbot's capabilities with personalized interactions, voice-based queries, and multilingual support to better serve a diverse student body and further improve functionality. This research paper provides an analysis of designing, applying, and utilizing a college chatbot’s powered by advanced ML techniques. The functions demonstrate its prospective to rationalize campus communication, offering a scalable, efficient, and user-friendly solution to meet the changing needs of modern educational institutions.

Journal of Innovation and TechnologyVol. 2024(1)
Dr. Hari Singh Gour University (IN)
Quality Education
Openalex Percentile: Top 80%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.