ChatGPT vs. surgeons on pancreatic cancer queries: accuracy & empathy evaluated by patients and experts
This study demonstrates that surgeons and ChatGPT answer common queries from patients regarding pancreatic cancer surgery comparable regarding reliability, lay comprehension and empathy as evaluated by patients and surgical experts. These findings highlight the potential of AI in enhancing patient-provider interactions.
Authors
- Arianeb Mehrabi (ORCID: https://orcid.org/0000-0001-6163-1525)
- Maximilian Joos (ORCID: https://orcid.org/0000-0003-2260-3964)
- Rosa Klotz (ORCID: https://orcid.org/0000-0003-4123-261X)
- Jörg Kaiser (ORCID: https://orcid.org/0000-0003-3980-4340)
- Thomas Pausch (ORCID: https://orcid.org/0000-0001-6145-3263)
- Susanne Roth (ORCID: https://orcid.org/0000-0002-5136-4686)
- Christoph Kahlert (ORCID: https://orcid.org/0000-0003-4124-7918)
- Azaz Ahmed (ORCID: https://orcid.org/0000-0003-3000-7951)
- Colette Dörr-Harim (ORCID: https://orcid.org/0000-0002-1155-7336)
- Christoph Michalski (ORCID: https://orcid.org/0000-0003-3520-1040)
- Martin Loos
- Rüdiger Hecktor
Institutions
- German Society of Surgery (DE)
- Heidelberg University (DE)
- University Hospital Heidelberg (DE)
- National Center for Tumor Diseases (DE)
Publication Details
- Journal
- HPB
- Published
- 2024-12-03
- DOI
- https://doi.org/10.1016/j.hpb.2024.11.012
- Citations
- 10
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 1.20