Evaluation of Acceptance of Hospital Information Management System Among Nurses Through Technology Acceptance Model

Hospital Information Management System (HIMS) has widely been used by healthcare professionals, especially nurses working in hospitals. The aim of this study is to evaluate the factors affecting the adoption of HIMS. The external factors included in this conceptual model were taken from the Information System Success Model (ISSM) and incorporated into updated Technology Acceptance Model (TAM). A total of 401 nurses from public and private hospitals in Türkiye participated in this cross-sectional study. Statistical Package for the Social Sciences (SPSS) 25software package was used for data analysis. In this study, descriptive statistics, correlation and path analysis and structure equation modeling using AMOS were used. Among all the external factors included in this study model, only system quality was found to have a positive and significant effect on perceived ease of use and perceived usefulness. Service quality has a positive and significant effect only on perceived usefulness, while information quality does not have any positive and significant effect on perceived ease of use and perceived usefulness. Perceived ease of use and perceived usefulness have a positive and significant effect on usage intention. Perceived ease of use has a positive and significant effect on perceived usefulness. This research model helped identify the factors that influence hospital information management system acceptance among nurses and how these factors can be improved to influence users' intention to use in the future. In conclusion, there is always room for improvement regarding HIMS to improve patient care.